Student Position (Part-time, 10-12 hrs/wk) Memorial Sloan Kettering Cancer Center Library http://library.mskcc.org
Job Description: Document Delivery Services and User Services
- Primarily supports Document Delivery Services (DDS), performing a variety of tasks depending on client request volume and priorities. Tasks may include electronic request processing, scanning documents, and re-shelving materials.
- Acts as a User Services team member, providing consultation services at the Information Kiosks at either of the MSK Library locations, answering in-person directional questions, as well as queries received by email or phone. Escalates research questions and in-depth searches to the reference staff. Records client interactions.
- Shares desk shift coverage responsibilities with other staff, which may include opening or closing one of the Library's two locations. May sometimes be asked to cover the front desk independently during all-staff meetings or during part of an evening shift.
- Assists and provides support regarding the online catalog (Tri-Cat), Library Web site, eResources and print collection.
Required and Preferred Qualifications: Must be enrolled or in process of completing an MLIS (or equivalent) program from an ALA accredited institution, demonstrated knowledge of Microsoft Office Suite, ability to work both independently and as part of a team, excellent oral and written communication skills, attention to detail, outgoing personality with a desire to provide excellent customer service, adaptable to a changing work environment and departmental priorities, and familiar with any or all of the following: electronic publishing, licensing, online searching.
Hours: To be determined based on student schedule and staffing needs. 10-12 hours a week. Some evening availability is necessary.
Pay: Hourly rate is very competitive and based on relevant experience and qualifications.
Start Date: ASAP
Duration: Flexible
Interested applicants should send their resume and a cover letter to the attention of Sylvie Larsen at larsens@mskcc.org and include the following information:
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- Days, hours, and length of time you are available to work (between M-F, 8:00am-7:00pm)
- Best way to contact you during the day
