Memorial Sloan-Kettering
Cancer Center Library
- Nathan Cummings
Center, Main Location
430
East 67th Street (between York and 1st Avenues)
- CyberLibrary Café
410
East 69th Street
Job Description:
Document Delivery Services and User Services
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Primarily supports Document Delivery Services
(DDS), performing a variety of tasks depending on client request volume and
priorities. Tasks may include electronic request processing, scanning
documents, and reshelving books or journals.
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Acts as a User Services team member,
providing consultation services at the Information Kiosks at either of the
MSKCC Library locations, answering in-person directional questions, as well as
queries received by email or phone. Escalates research questions and in-depth
searches to the reference staff. Records client interactions.
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Shares desk shift coverage responsibilities with
other staff, which may include opening or closing one of the Library’s two
locations. May sometimes be asked to cover the front desk independently during
all-staff meetings or during part of an evening shift.
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Assists and provides support regarding the
online catalog (Tri-Cat), Library Web site, eResources and print collection.
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As opportunities arise, may assist the Reference
team with the development of library guides and training materials,
bibliographies and current awareness searches, as well as completing special
projects as assigned.
Required and Preferred
Qualifications: Must be enrolled or in
process of completing an MLIS program from an ALA accredited institution,
demonstrated knowledge of Microsoft Office Suite, ability to work both
independently and as part of a team, excellent oral and written communication
skills, outgoing personality with a desire to provide excellent customer
service, adaptable to a changing work environment and departmental priorities,
and familiar with any or all of the following: electronic publishing,
licensing, cataloging, metadata standards, link resolver technology, and
database management skills.
Experience with
WorldCat, integrated library systems (particularly Innovative Millennium), link
resolver technology, copy cataloging using OCLC Connexion, document delivery
using ILLiad and Ariel, as well as proficiency searching databases a plus.
Hours: To be determined based on student schedule and staffing
needs. 12-15 hours a week. Possible weekend hours. Some evening availability is
necessary.
Pay: Hourly rate is very competitive and based on relevant experience
and qualifications.
Start Date: ASAP
Duration: Flexible
Interested applicants
should send their resume and a cover letter to the attention of Sylvie Larsen
at larsens@mskcc.org and include the
following information:
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Days, hours, and length of time you are
available to work (between M-F, 8:00am-7:00pm)
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Best way to contact you during the day
