User Experience Intern
NYU Health Sciences Library seeks a User Experience Intern to assist in the redesign of the
Library’s website. The User Experience Intern will gather data and perform analyses on the
site’s current usage as well as work with real users to understand their goals and behaviors in
order to improve the overall online experience of using the Library.
The NYU Health Sciences Library is a digital library supporting the diverse and sophisticated
needs of a comprehensive academic medical center. The Library’s website aims to enhance the
discoverability of the Library’s information resources as well as promote the services offered by
the Library, including a brand new library facility. The User Experience Intern will gain
experience employing the most common exercises as well as contemporary software to improve
website usability and will have the opportunity to work with a variety of website users, including
students, teaching faculty, physicians, nurses, librarians, and research scientists.
This internship is being offered for the spring 2017 semester. Interns are expected to dedicate
~120 hours over the course of the semester with the majority of the work being completed
onsite during regular business hours. The internship is unpaid and must be completed to earn
academic credit.
The User Experience Intern will work on a variety of tasks, including but not limited to:
Performing a content inventory of the existing NYU Health Sciences Library website
Conducting card sorting exercises with NYU Langone Medical Center users
Analyzing data available through Google Analytics, heatmaps, and search logs
Creating wireframes using Balsamiq software
Conducting wireframe usability testing with NYU Langone Medical Center users
Proposing recommendations to improve the site’s usability and information architecture
Required qualifications:
Enrollment in an academic graduate degree program
Prior coursework in website usability/user experience
Familiarity with common practices in website usability, such as creating content
inventories, card sorting, developing wireframes, and usability testing
Ability to work independently and in teams to produce outstanding results
Excellent verbal and written communication skills
Ability to complete work during regular business hours (scheduling flexible)
To apply, please send cover letter and resume to HSL_jobs@nyumc.org. Applications will be
reviewed until the position is filled.
